Jim Salaj

a week ago

"Room and building were clean. No probs at all. Walking distance to the PATH trains to New York. Security codes to get in the front door. No parking though. We parked in the Journal Square secure garage which is where we catch the train. Will stay here again for sure."

Jonathan S

a month ago

"Very nice and helpful staff. Clean, modern room. 3 minute walk from the train station. Recommend for anyone looking to visit NYC on a budget. Only complaint was a couple things had come loose such as the shower handle."

Mrunal

5 months ago

"The hotel room was just okay. The appliances were in poor condition — the AC was leaking. I booked a balcony room but there was absolutely no view, just a big wall right in front of it. They refused to clean the room if you’re not staying for at least 15–30 days, and they also wouldn’t change the towels more than once if your stay is shorter than that. The room remained dirty due to their lack of cleanliness. No complimentary water bottles were provided — you have to drink tap water. There’s no parking available at the hotel either; you have to use a nearby pay-and-park facility. On top of that, there was road construction going on, so the road was closed with no stopping zone and only a short route open."

Ryan Sullivan

8 months ago

"Stayed for two nights. I stayed on the first floor near the lobby. First night the front desk worker was playing music loud enough that it kept me up to the point I had to ask him to turn it which he did. Unfortunately this continued into the second night. They also spoke incredibly loud which I could also hear from room and was not a very restful stay. Additionally many of amenities it claims, such as “onsite restaurant,” “concierge service” and “complimentary bottle of water” are simply lies. I picked this hotel due its price point compared to surrounding hotel. The room was fine as is the location however you do get what you pay for. I would not recommend this hotel to others."

Canon B

9 months ago

"PATH station nearby so easy to get into the city and a great little cafe right next door. The staff was always friendly and courteous. The WiFi worked well enough, never had any issues. We had a leak in the ceiling of our shower. Reported it to the staff, said they would let maintenance know but we could not be moved to another room because hotel was fully booked. However, I was told they'd give us a discount. When checking out, different person at front desk, so I mentioned the leak again, same response basically and that I'd be contacted by email regarding the discount/ refund... have yet to hear anything about that.... A recent review mentioned construction nearby and the owner replied "there is no active construction nearby." That's a flat out lie from the owner or they haven't been there in awhile because the building right across the street is completely gutted down to the concrete floors and main support pillars. Half the street is blocked off for the construction project... and periodically they block off the street entirely due to construction activity. I don't what they're talking about saying they have parking... there is no parking... not even to load/unload your stuff unless you block the street... that's what the staff told us to do. I saved the best for last... the people in the room right next to us partied from 11pm - 4am... load music, dancing, hootin' and hollering, non-stop. I went down to the front desk a little after midnight but no one around. Called the number they have posted there several times but no answer. I heard, throughout the time they were partying, other guests banging on the walls but it was totally ignored. I just read another review about people partying all night. They know there's nothing you can do about it as it's up to the staff/ management... and if the staff/ management isn't around, too bad for you. I really wanted to like this place... it has so much potential. However, for the reasons mentioned above, I cannot recommend it."