Rebecca Manzolin

5 years ago

"The place was not as advertised, building was very old and unsafe! it was terrible, the room was crooked it was leaking, we try to call people many many times and nothing! Beds so uncomfortable, bathroom was disgusting, after we left we all had lice!!!! (Can you believe that????) a group of 7 people on our first time in NYC!!!!!!! And then after we left they double charged my debit card I had to open a dispute with my bank to get the money back, it took months, they lied Everytime the bank manager called to settle the matte with no major authorities involved, they kept avoid the phone calls it was a nightmare Dishonest people and terrible place. you can find hundreds of amazing place to stay in NY this place is not one of them"

Caitlin Gravel

6 years ago

"This hotel needs to post on their site that they do not have an elevator. After booking and seeing this information from a post on another website we called and asked if there is assistance to get to the upper levels (where our rooms were) and were told an employee is "sometimes" there to help us getting up the stairs... Once we realized this we attempted to cancel our reservation weeks out from the booked dates and they refused to refund us 100% even though we do not have a choice but to change where we stay. Incredibly poor customer assistance overall through this process. Now we've lost money and are scrambling last minute to find another hotel within an even smaller budget. I will actively be turning away my friends, family, and company away from this establishment for the lack of warning of no elevator as well as not making an any refund exception for our situation. Zero heart."

Judy Carpenter

6 years ago

"A good place for the price. Plenty of room and the showers were hot. It was clean and having a little kitchen was a nice touch. Close to the subway and restaurants. Climbing two flights of stairs every day was rough."

Mongrut

7 years ago

"My family and I enjoyed our stay here! Super friendly staff, clean and comfortable room. Extremely spacious as well, especially for my family of 6. The prices were amazing and we expect to rent out this location for our future trips to NY."

MC Wang

8 years ago

"Worst experience ever! I booked a Deluxe Quadruple Room (2 full beds and 1 sofa beds) for 4 nights. I received an email saying that the hotel has been flooded several hours before check-in. Because of the short notice, I chose to go with the accommodation the hotel arranged in Korean town. It turned out to be a shady studio with only 1 bed and it smelled TERRIBLE (1 star review). There was no way to fit the group of 3, and I had to book another hotel last minute. Stay away from this place and find somewhere reliable!"