Yazmin Diaz

5 months ago

"I stayed for 6 nights and not once was the room cleaned. No housekeeping. No change of towels. Nothing. Completely unacceptable. When I arrived, the mattress and duvets were stained with blood — yes, actual blood. Disgusting and beyond appalling. On top of that, there was no toilet paper in the room. You have to go to reception and ask for it yourself, like you’re in some budget hostel. The hotel is isolated, far from Aix-en-Provence city center, and there’s absolutely nothing nearby within walking distance. If you don’t have a car and it’s hot (which it usually is in this area), good luck doing anything. To make matters worse, reception closes early, so if you have any kind of emergency or need support after 7 PM, you’re completely on your own. Honestly, I wouldn’t stay here again even if they paid me. Total nightmare"

Andrzej Szymlek

a year ago

"The only good things about this hotel are the bed and the bathroom. You pay for a hotel, yet you have to take out the trash yourself without any replacement bags. The used dishes are not only needing to be washed but also neatly arranged. The cleaning crew comes only once a week and only changes the towels, not even sweeping the floor (there isn’t even a broom available to do it yourself, they should mention to bring your own). The internet is terrible, sometimes working, sometimes not. The air conditioning doesn’t work; when I reported it, I was told it’s still too cold and will be fixed by Thursday. It didn’t work from Thursday; it was 28 degrees. The breakfast is very poor, just a few toasts, slices of cold cuts, and stale rolls slightly warmed up. I do not recommend it."

Bela F. Baldwin

3 years ago

"You get what you pay for. Right next to the highway. Private and secure parking, friendly staff in a hotel block, which is also occupied by a lot of semi-permanent tenants. Mold on the ceiling in the bathroom due to poor ventilation was the only unpleasant issue, we faced. We were happy with what we got, for the price we paid. Wouldn't stay here for more than a night, however."

Perun

6 years ago

"Accomodation here is quite ok, service rather low. Prices are ok, cleanliness ok, area around rather bussiness character."

Sebastián Monzón Domínguez

8 years ago

"Stayed just for one night. Clean and confortable room with parking. Location is good too, not far from Aix centre. Maybe not ideal for long stays."