B&B HOTEL Aix-en-Provence Pont-de-l'Arc - Image 1

B&B HOTEL Aix-en-Provence Pont-de-l'Arc

3.5(1666 reviews)
€€·
away
Open
CallWebsite

Amenities

Accessible

Reviews

3.5
5
(1000)
4
(417)
3
(84)
2
(84)
1
(84)
Shunichi Suzuki

Shunichi Suzuki

a month ago

"【Quick Summary】A clean and functional hotel with the bare necessities, ideal for short stays. 【Final Thoughts】 While perfectly **comfortable for a short stay of one night**, the lack of amenities and the self-check-in process suggest it is not well-suited for extended stays."

Stu Sylvester

Stu Sylvester

2 months ago

"Basic but very clean rooms, good security, amazing service and excellent location to bus into the city"

Vitaly Fedotov

Vitaly Fedotov

2 months ago

"Lady who work at reception was not friendly at all. September 20 at 14:00. I like this hotels but she need to be more polite and not rude with customers"

Ophir Palmon

Ophir Palmon

6 months ago

"Think of the worst hotel experience you have ever had, then think again. We made reservations for five nights at this hotel, but after the worst nights experience we’ve ever had we checked out the next morning and went to another hotel. A very small and dense room, a non-functioning AC unit that made lots of noise and circulated warm air into the room, and a clogged shower were the primary reasons for our decision to leave. But if we ever had any reservations about that hasty decision, the rude service from the staff who felt they were doing us a favor by simply listening to us sealed the deal. So very disappointing."

Roni Reiter-Palmon

Roni Reiter-Palmon

6 months ago

"We came in late - the hotel room was small (we were 3 people, and there was no room to move around), the AC was not functioning at all, and the shower was not draining causing us to stand in water as we showered. When we mentioned these issues to the staff, they were dismissive and rude. Later that day we discovered that a kindle reading device was left in the room (on the bed). When we went to the hotel the next day (as this was after hours), they claimed that the kindle was not returned to them and must have been taken by the next guests in the room. This means that they did not change the bedding (sheets, pillow covers) between guests, as the cleaning crew would have seen it. If it fell, as the suggested, that means they did not sweep and clean the room. When we tried to talk to them about this, they shrugged and told us this was not their problem. Be very careful about booking with this hotel!"