Haley Smith

a week ago

"I have attempted to contact Schutz customer service via every available channel — email, live chat, Messenger, and phone — and have received absolutely no response. This lack of communication is unacceptable and has been incredibly frustrating. I will think twice before ordering again."

Ana Peña-Garcia

2 months ago

"Plenty of beautiful design choices, the store is very well organized and staff members are pretty helpful. There are so many designs available at the store which is great to try styles you may be unsure to buy online. The quality of their leather is always high and their shoes always comfortable."

Michelle Chastang

5 months ago

"Absolutely the worst shoes I’ve ever bought. Think SHEIN quality at a luxury price. I wore their kitten heels for just 20 minutes and ended up with three brutal blisters — and the heels weren’t even an inch high! And the shoes had absolutely no traction, which can be very dangerous. Tried to exchange them for something more comfortable, but customer service refused since they’d been worn. You’re way better off shopping at Macy’s or Nordstrom, where at least the return policies make sense."

Julia Mia

6 months ago

"Yes, beautiful but absolutely not comfortable slippers, damage me all foot. I disappointed. Can't walk, everything is chafed and sore and now my feet look terrible. I don't know how long it will take to get it all back to normal."

Pedro Domingues

2 years ago

"Super cool store! Experience is the best, staff super friendly, good music, the space definitely translates Soho vibes! For sure, it's one of the best stores in Soho. Ah, and I just forgot to mention the SHOES! They are amazing! In an excellent price point. Coming back, for sure!"