Yale Zhao

a month ago

"Don’t know what all these negative reviewers are talking about. The staff at Letter J could not be more helpful and welcoming. I have visited several times and they always pick the perfect pieces for me. Their merchandising is impeccable. Such a great mix of products at different price points. Everything is stylish, high quality, yet not overly trendy. I literally do not want to shop anywhere else because I can just come here and get everything I need."

ana goncalves

a year ago

"Incredibly well curated store! Although technically menswear, much is unisex and much of it is constantly on my wish list. Jason, Kevin, Matthew and the rest of the staff are always helpful and knowledgeable. No wonder Letter J has been a Chelsea go to for 10 years!"

Jason Dobson

a year ago

"A well curated store with excellent customer service. The selection on offer has obviously been well thought out and presented harmoniously in a vibrant area full of creative and industrious individuals. There aren’t many independent men’s boutiques in the city enjoying their tenth year, it’s a testament to their originality, graft and obvious love for what they do. Thank you Letter J."

Damien P

a year ago

"Having read a few reviews from previous customers of Letter J., I realized that I am not the only one who has experienced an unwelcomed experience in this store. Upon entering, you immediately feel unwelcome. As a world traveler who has visited numerous luxury stores across the country. It was particularly poignant to experience such an event in your hometown. It is not clear if he is the owner of the business, but he appears in the promo pictures for the store's Instagram account. I was even asked by the gentleman what brought me to the area. It was as if Chelesea was some strange foreign country. Because of my skin color, I could not possibly reside in Chealsa. Before he asked me what brought me to the area. I had removed a calf skin tangerine jacket from the hanger. Immediately, he grabbed it and placed it on the counter. In my role as a blogger and content creator, I ensure that I am fair and only share true life experiences in my blogs. I felt that the treatment I received in Letter J this afternoon was unfair, poor customer service, and blatantly racist. If you identify as non-white, I would recommend that you do not patronize a business. A company that displays this type of racist behavior towards its customers. The statement that brought you to the area alone was racist. It is possible that I could have been a local checking out a new business in my neighborhood. It was important to me that I informed my many friends in the Chelsea area of my experience at the Letter J. I would like to advise the owners that not all non-white customers steal. In the same way as your white customers, we work and pay for our items. Any individual who wishes to be treated fairly and to have their equal human rights respected should refrain from shopping at this store and any other stores owned by this corporation."

Maher

a year ago

"If I could give 0 stars I would. I assumed the guy who was staring at us and making condescending comments the whole time while we were browsing would be the owner, but turns out he's just a lowly employee. We gladly took our money elsewhere."