Orchard Express Tailor Shop - Image 1

Orchard Express Tailor Shop

4.3(186 reviews)
€€·
away
Open
Call
Saturday9:00 AM – 6:00 PM
Sunday9:00 AM – 6:00 PM

Reviews

4.3
5
(112)
4
(47)
3
(10)
2
(10)
1
(10)
Gabriel Camba

Gabriel Camba

a week ago

"It was 11am in the morning, and bro was already giving me attitude. It’s too early in the morning to be rude to customers. But I gave them a chance to do my jeans and NEVER AGAIN!!!. THEY DID THE PANTS SOOO UNEVEN. THEY DONT KNOW HOW TO HEM JEANS."

Adam Ferrucci

Adam Ferrucci

2 months ago

"I don’t remember the last time I wrote a review of a place. I’m pretty passive and tend to give a lot of grace. I spoke with two separate people over the course of an hour about giving me an estimate to have curtains altered. They both said they’d be with me after the next customer & after rounds and rounds of customers came and went, I was seated there alone and they chose to ignore me. Will gladly pay double to go elsewhere."

Betsy Gaghan

Betsy Gaghan

4 months ago

"I went to this place because it came highly reviewed and honestly I don’t recommend. The people in there were so rude and were really rushing me and not being very attentive. It’s pretty expensive for not the best work - hems are uneven, already frying etc. The only good thing is it’s quick."

Rhea Almeida

Rhea Almeida

4 months ago

"I had a full length, one shoulder bridesmaids dress that needed to be taken in 1 size and hemmed 1 inch. They did a fine job, charged $50 for both alterations which was cheaper than any other tailor I checked. The fit was right and done very quickly in 2 days. The seams were alright, minor messy parts but you can’t see them unless you’re looking for them. It’s not the highest quality work but for that price and quick turnaround, it’s pretty good! 4 starts"

Nicole Ho

Nicole Ho

a year ago

"I WOULD NOT RECOMMEND THIS PLACE!! extremely poor/rude service, ruined my dress and did not own up to their actions. needed to take in my strapless bridesmaids dress and hem it shorter. they took it in way too much to the point where it doesn't fit me anymore. they hemmed the bottom at different lengths so the bottom of the dress is uneven and all lopsided. they were very sloppy and very careless with my dress, leaving random sewing machine track marks all over it. i went in to explain what happened and expected a refund on my tailor and payment of my now damaged dress. they said they can give me a refund for the tailor (they asked me how much i paid for it so they just make up arbitrary numbers) or they could try to fix it (i already went to a different tailor and they said they didn't leave enough give to let it out, so it was not fixable). they also said they will not be paying for the damaged dress. i was upset that they wouldn't pay for something they damaged.. and then some guy said i could take them to small claims court if i wanted to. i was like huh?? this is how you treat your customers?? i didn't think i was asking for anything crazy since THEY damaged my dress. overall very unhappy with the service and experience. do not recommend."