Nikki Hinz

a week ago

"Had an amazing experience today! This store has amazing workers and were able to go across many lengths to help me and my friends! Shoutout to Julia for not stopping until she could fix the belt! Also shoutout Louis for helping Julia fix the belt! Overall, an amazing experience!"

Shiena Carmen

a month ago

"Came to check the reviews to see if anyone else had a terrible experience and was not disappointed to see a bunch of negative reviews about the staff. My boyfriend and I came in specifically for a hat but also wanted to look around, he found a long sleeve that he wanted to buy for me, but unfortunately, we couldn’t find my size. As I got up, I noticed the blonde girl with the ponytail send a message on her phone and looked right at her coworker who looked at her phone right then and read something that made both of them laugh and look at my boyfriend and I. This experience definitely made me look at the company in a different light. If you hire staff that treat paying customers like they shouldn’t be there, then shame on you. Customers bring money to your establishment. Don’t treat them nasty. Those girls definitely acted childish for their grown age."

India J

2 months ago

"I recently went to shop at Diesel to get a bag for my birthday and the sales associate Valentina was so helpful in assisting me in choosing the perfect one. She was very pleasant and even put my phone to charge since it was dying! I shop there relatively often and that was the nicest experience thus far."

james Brahler

3 months ago

"I’m not sure her her name my wife and I were walking by this fantastic store. We were immediately greeted by a young lady named “SLO” I wanted to tell you I have 10 businesses I have never had such great Customer Service and reception from a sales concierge like I had from this young lady I recommend if you go to the store you will ask for her. She was literally going through bundles of shelves and back in the back, looking to find me what I desired.!!! We were so pleased we bought so much that we ended up being invited to their VIP party.. Thank you for having me James and Kelly!!!"

Simona S

4 months ago

"August 8th at around 5 p.m. A sales associate named Valentina, who appeared to have short-to-medium black hair, was extremely rude. When my friend and I were trying on belts in front of the mirror, she repeatedly squeezed past us without saying “excuse me” or “sorry,” with a cold expression. No matter where I stood, she always seemed to “need” to go exactly to that spot, forcing me to move aside. The store was completely quiet at the time — there were no other customers, only the two of us. After I had spoken a few words in my own language, I overheard her and another associate loudly imitating what I said in a mocking tone. This was deeply disrespectful and unprofessional, and it made me feel extremely uncomfortable. She then stayed in the back and avoided eye contact. The three associates standing behind the counter chatting gave off the exact vibe of a high school bullying clique. The only exceptions were the security guard at the door and a blonde female associate, who at least showed basic customer service. If you visit this store, I would strongly suggest avoiding her."