Celeste Chimenti

a month ago

"We found the reclining sofa we loved at Canal Furniture!! Problem was we are Snowbirds and wouldn’t be available to take delivery. David made it happen by agreeing to hold onto the sofa until it was convenient for us. He made it happen! He worked patiently with us! Delivery was without a hitch! Thank you David!! Steve & Celeste"

Kohei Toyooka

5 months ago

"DO NOT USE THIS COMPANY – Unreliable Service, Unsafe Delivery, and No Accountability I strongly advise against using this company. Despite the appearance of positive reviews, I suspect they are being selectively managed or filtered. I placed a special order in February and was told it would take 3 months. However, the item was not delivered until mid-June — over 4 months later — with no communication or updates regarding the delay. When the furniture finally arrived, it was severely damaged. Worse, during delivery, the team dropped the dolly, and it struck my 1-year-old daughter in the head. They assured me that corporate would follow up promptly to address both the damaged item and the incident involving my child. I was completely ignored for weeks. When I finally reached someone — over a week ago — they informed me that a replacement would take another 3 months. Later, they contacted me again, only to state that they would not offer any compensation for the delay, damage, or the injury incident. Instead, they offered a refund as if it were a favor, with a dismissive attitude. This company lacks professionalism, transparency, and basic customer care. Delayed timelines, poor communication, unsafe delivery practices, and refusal to take responsibility make this a truly unacceptable experience."

PAULA MERCIER

5 months ago

"I purchased the ALF Jupiter dressers and mirror...absolutely beautiful. Now I want more! Julianna helped me and was wonderful answering all of my questions. I paid for the white glove service and even tho it was a bit expensive I am very happy I did. I recommend if you are looking for unique quality furniture that is beautiful try this Furniture store and ask for Julianna. Very happy customer!"

Sheryl Abrams

7 months ago

"Our experience was excellent Communication, was professional And efficient. The couch is exactly as pictured, we love it! And, it was $2000 less than a store we went to in person. We would gladly order from this company again and again."

Tamas Ratkai

a year ago

"Truly a professional company. What a fantastic experience! Great staff at the store, Juliana the sales person was very helpful, and nice. I ordered a full bedroom set and their furniture is spectacular. Great quality, and beautiful design. After payment they delivered the following week. I ordered the white glove delivery, and the two delivery guys were fantastic. They called to give a heads up about arrival, worked quick, clean, and took all the boxes and wrapping material with them. Highly recommend this place!"