jh kang

3 years ago

"I bought a jura machine. It's fast delivery. I'm so happy to receive good item safely because you explained the route of receiving the goods in detail by e-mail . It's the first time trading with The Kitchen Clique. I'm very satisfied. Always prosper."

John Ruffolo

4 years ago

"I am writing regarding an order of an espresso machine I made through Kitchen Clique on eBay. The machine arrived from the distributor, and unfortunately there was a small issue with the machine and some missing parts. I wrote to Kitchen Clique late in the evening, and first thing in the morning I received a phone call from Barbara P. Barbara apologized for the problem, confirmed some details with me, and told me she would try and contact the distributor and would get back to me the next day. Despite not hearing back, I received a follow up message the next morning with an update that they were still waiting to hear back from the distributor; and at the same time they also offered some incentives for the inconvenience which were quite fair. Eventually the distributor got in contact with Kitchen Clique, and Barbara emailed me back and forth another couple times with status and shipping updates, and ultimately a tracking number when they received and forwarded on the missing parts. In short, Kitchen Clique has been my most positive and out of the ordinary customer support experience by a vendor in my 20 years of online shopping. I very much appreciate the patience, understanding, and effort shown in trying to make me a happy customer and my shopping experience with them a good one. My parts arrived yesterday and I am now enjoying some delicious espressos! I would not hesitate to shop with them again, and would recommend Kitchen Clique to anyone considering a purchase from them. Thank you Barbara and team for your unprecedented efforts in making me a satisfied and future return customer! John Chicago, IL"

Carlene Sumner

5 years ago

"Fantastic customer service! I had an issue with a vacuum that was shipped, ordered via Amazon. I sent a message expecting to hear back in a few days. Barbara called me within 30 minutes, was quick to offer a replacement, and more. I was really impressed with the friendly, gracious service I received. Thank you!!"

Sharon Katz-Kelly

6 years ago

"We ordered a stunning copper kettle from Kitchen Clique. Unfortunately it did not function properly on our gas stove. We were really disappointed because we have been searching for a copper kettle with a harmonic whistle. Kitchen Clique did, however, fully refund us and we hope to purchase from them again in the future because they have quite a nice, high quality selection for beautiful kitchen lovers. And it goes without saying their excellent customer service!"

Daniel L

8 years ago

"Great store with solid costumer service. They can be a little busy especially on Fridays, otherwise they make it their priority to make sure you have what you need. I would definitely go back there for all my kitchen needs. They were even willing to order products to fit mybe requirements. They also have a gift department that packages gifts really nicely for anything occasion. Really great store!!!!"