




Ootoya Chelsea
Amenities
Reviews
Nari Yang
2 months ago
"I’ve been here several times and the food is always good! Some days it’s better than others but usually good. It is better to make reservations specially for weekend nights. Love their udon"
Hyojung
2 months ago
"I went for dinner and tried the Autumn set menu — the Nabe set and Bara Sushi Don — and overall, I was very satisfied! This location feels cleaner and more organized compared to the Times Square branch. I also love that the menu here offers a wide variety of options. It would be a great spot for lunch as well."
Bin Li
2 months ago
"Overpriced and Disappointing Quality — Not Authentic at All I gave one star for the rice. I was really looking forward to trying this place, but the experience was quite disappointing. Both the sushi and Unagi don tasted fishy and far from fresh — definitely not what I would expect, especially given the high prices. It felt like the sushi had been sitting out for a while instead of being freshly prepared. What’s even more disappointing is the attitude toward customers. When I was in Japan, even at a simple 7-Eleven, same day seafood is either discounted or discarded by the end of the day to ensure freshness. Unfortunately, this restaurant doesn’t seem to follow that same respect for quality or customers. If you can not make a dish, take it off your menu. Beef Sukiyaki is even much sweeter than that from Japanese chain Matusya/Yoshinoya. In the Chawanmushi (steamed egg), either the water or the egg is below good quality. I have not tested other dishes such as Saba Teishoku or Soba/Udon noodles. For the price, I expected authentic, carefully prepared dish— not something that tastes like it’s past its best. Sadly, I won’t be returning and can’t recommend this place to anyone looking for real Japanese food."
Maydonshoots
6 months ago
"The ambiance and service at Ootoya Chelsea were both quite nice when we walked in, and we were initially excited about the meal. We ordered the beef croquettes, assorted sushi platter, and sashimi rice bowl. However, I was extremely disappointed with the uni from the sushi platter. Its appearance was off, and the taste was overwhelmingly fishy — clearly not fresh. When I raised the issue, the staff responded politely and explained that it’s “out of season,” and eventually agreed to remove the dish from the bill. While I appreciate the service, I don’t think uni — especially in that condition — should have been served at all. If you’re visiting, I would not recommend ordering any raw seafood here. Other items were decent and reasonably priced, but the uni really ruined the experience for me."
Sel C
8 months ago
"Lovely, spacious spot with kind and attentive staff. The atmosphere is perfect if you're looking for some calmness. More importantly, they’ve nailed all the basics of Japanese comfort food: the rice, the vegetable side dishes, the presentation -- everything was solid. I “accidentally” ordered the dessert… (meant to cancel it but then forgot) and thank god I did. It was insanely good. The ube montblanc I had is apparently only available during spring season and you MUST try if you like sweets. Really well balanced and no matter how full you are you will definitely have space for it."



