CASA ANDREA - Image 1

CASA ANDREA

4.4(263 reviews)
€€·
away
Open
CallWebsite
MondayOpen 24 hours
Tuesday4:00 – 9:30 PM

Amenities

Takeout
Delivery
Reservations
Accessible

Reviews

4.4
5
(158)
4
(66)
3
(14)
2
(14)
1
(14)
Rosemary Chavez

Rosemary Chavez

2 months ago

"Absolutely the worse experience I’ve EVER had. I walk in 10 mins before 10pm and I ask for a table for 2. The server asks the other server something and they finally sat us down. Once we sat down, our server gave us the menu and said that the kitchen was closing in 9 minutes. It was extremely weird because on maps it currently says they closed at 11pm. We ordered our food (which was a lot) 1 app, 2 mains and 3 sides. They end up sending the food all at once. BUT what made the whole experience feel rushed was when they started putting the chairs on top of the tables BEFORE we even got the food. Once the food hit the table they started putting ALL the chairs up INCLUDING the ones that were surrounding us WHILE we we ate. They also swept the floors and even turned off all the lamps. As a paying customer you should NEVER feel rushed on your meal ESPECIALLY if it’s one hour before closing. Once I saw this I immediately asked for the check because I felt extremely uncomfortable. I asked the server what time they closed and she said that they changed their times. IF that’s the case then guests should be told that at the beginning of the service, NOT at the end. If you want to have a rushed and uncomfortable experience at a restaurant COME HERE. Now I’m going to edit my review because of the owners response is absolutely insane. Go to MAPS and you can see the time it says your restaurant closes which is 11PM. If that’s not true then EDIT it to the correct time. In the restaurant business there is a difference between the time the kitchen closes and the time the restaurant closes. If your staff would have told me that the restaurant closes in 9 minutes I wouldn’t have dined in. BUT she did not. She said “ you have 9 minutes to order your food” The staff can do their closing side work but not make the guest feel rushed. You can clearly see all the chair on top of the tables even the ones next to us. Please learn how to run a restaurant correctly and teach your staff server etiquette. Thank you."

Alex Guinyard

Alex Guinyard

2 months ago

"We stumbled in one rainy Sunday afternoon with the intention of having a “quick bite.” A couple of hours later, we were still there and raving about how good our meals were. Definitely going back in the near future. Thanks for everything!"

Jhon Rojas (ManiMoto)

Jhon Rojas (ManiMoto)

5 months ago

"The food in this place is amazing, I’m happy still not line to get a table. very reasonable prices. And service is great, our server Julio is very helpful."

Elpollo Uriel

Elpollo Uriel

5 months ago

"First time come here, very Simple meal but very filling and super delicious the chicken, very crispy fries and fresh salad. I def would come back to try out more of the menu. Service was very wonderful and efficient fast."

Mikaela G

Mikaela G

8 months ago

"Great food but TERRIBLE service. Went here for brunch, me and my partner sat at our table and waited for about 20 minutes before the server came to offer us drinks. Half an hour later came back to ask what we'd like to eat. We stayed at this place for a while, our second round of drinks took about an hour to get to our table. AND they added $20 tip to our bill, I don't like to be forced to give tips, specially IF THE SERVICE SUCKED. I love giving good tips when I get a good service, but this type of service was the worst I've gotten in NYC. Service is VERY slow at this place and the servers are not polite/kind, not worth the waiting, they look like they dont even want to be there! I'd suggest BABY BRAZA or MACHU PICCHU restaurant instead. Save yourself the wait. They have delicious food and wait time is MUCH LESS. Definitely NOT WORTH IT."