Prem

2 months ago

"It was surprising to find an AUTHENTIC SOUTH INDIAN RESTAURANT in NYC. I literally had “BACK TO HOME” feel after a long period. I would recommend to try their South Indian Thali and Dosa’s. The food preparation and presentation was awesome. Friendly and warm welcoming gesture from Staff. Finished off with their excellent Masala Chai that had perfect texture and flavor."

Gopichander Pendra

3 months ago

"We visited A2B and had a very disappointing experience. After waiting nearly 20 minutes for someone to take our order, we asked for a chili paratha and two coffees. Being a group of four, we were then told that such an order could not be served for dine-in and would only be available to-go—information shared only after the long wait. The place also appeared severely understaffed. We proceeded to order coffee to-go, which took another 10 minutes to arrive. The coffee was watery, poorly prepared, and tasted as if it was made without any real experience and charged around $5.00 for each incl all (Taxes and Card processing fee). When we inquired about the delay, instead of addressing the issue, the staff chose to explain how coffee is made. Overall, this was frustrating and unacceptable service."

Shubhendu Dey

3 months ago

"This place is complete knockoff version of the authentic A2B. It’s far from the original. We ordered the idli and madhu vada plate, and the Sambar and chutney clearly indicate that it’s not authentic. The masala dosa was quite flat, and the potato masala was bland. I never thought the typical South Indian dish could be so poorly prepared in a supposed to be authentic place."

Megs S

5 months ago

"DO NOT RECOMMEND! (ALSO DO NOT MISS OUT THE REPLY FROM THE RESTAURANT… THEY LAUNCHED A PERSONAL ATTACK ON MY CHARACTER AND INTENTIONS JUST COZ I GAVE HONEST FEEDBACK ALONG WITH PICTURES. I TRY OUT MANY RESTAURANTS REGULARLY AND POST REVIEWS ON GOOGLE AND ON YELP WHERE I HAVE POSTED 350 PLUS REVIEWS, SO LAST THING I WOULD WANT IS $10 REFUND/ FREE MEAL. I AM ALWAYS HONEST WITH MY FEEDBACK AND IT’S THE FIRST TIME A RESTAURANT HAS BEEN SO RUDE, DEFENSIVE, DISRESPECTFUL AND A COMPLETE GASLIGHTER ) This place used to be good, one of the better South Indian spots around, but honestly, they’ve completely lost their standard. I’ve ordered from them several times, hoping it was just a one-off mistake, but every time something goes wrong. One time, they sent just one idli instead of two. This time, the idli was straight-up uncooked. The worst part is When I’ve called to explain, they don’t really take ownership. Instead of apologizing or offering to make it right, they get defensive and try to justify the mistake. They’ll say, ‘Next time we’ll do better’ but that next time never improves. Honestly it’s a very juvenile response from someone in restaurant business. No refund, no replacement, no accountability. It’s frustrating and disappointing, especially from a place I used to like. I’m attaching photos of what I received. This isn’t how food should be sent out. Definitely not ordering again."

Dr Roli Nath

11 months ago

"I DO NOT RECOMMEND THIS PLACE!! They served us cold Dosas. We ordered paneer dosas, but there was no paneer inside the Dosas. When asked to change it, they said, "NO, WE CANNOT." Once it's ordered, we can't replace it. The server, two ladies, argued that this is how we make Dosas, and this is how paneer Dosas are ( technically with no paneer). I have not experienced this in any restaurant where someone is trying to prove the customer wrong instead of solving the customer’s issue. She further said that if you want to order another Dosa, you will be charged for it. As we arrived, there was no one to attend. Instead, we walked into the reception ( inside the restaurant), where the young ladies (employees) were busy with their phones ( least aware someone has arrived). They did not serve us water or a plate. We had to ask them to get us plates and napkins separately. We were so annoyed with the behavior of these ladies who misbehaved and said we can't change the order. We left the food as is and paid for the cold Dosa that we did not eat. ( we have attached the pictures) Pathetic!! No sense of customer service!!"