Laila Oz

3 weeks ago

"Very knowledgeable and helpful sales man, sold me exactly what I needed (a great whisky!)"

Shanelle R

3 months ago

"My husband had an extremely disappointing and uncomfortable experience at this store. My husband went in to pick up a large order of Veuve cliquot that had been placed over the phone for a friend’s championship celebration. He provided his ID and credit card to the cashier without issue. However, another man — who was supposedly the owner — repeatedly double-checked his credentials, even after they had already been verified by the cashier. This unnecessary and prolonged scrutiny made my husband feel not only racially profiled but also criminalized. When my husband politely asked why his ID and card were being checked again, the “owner” offered no explanation, the cashier seeing the tension and tried to mitigate it proceeded to say “there had been fraud in the past and he’s just being careful”. He then proceeded to ask if he had cash instead. If my card isn’t good, then my money shouldn’t be either, right? Instead of addressing the concern respectfully, the so called owner dismissed my husband’s question, told him he could leave if he didn’t like it, and claimed he “knew everyone in the neighborhood.” He had no problem leaving. Why do business where your money isn’t wanted. It’s NYC, there are millions of wine and spirits stores. My husband left and was treated better at another establishment. That kind of attitude is both unprofessional and unacceptable. Customers should be treated with courtesy, not suspicion or hostility. What should have been a simple purchase of high-end champagne turned into a humiliating and frustrating situation. Profiling and treating paying customers this way is unacceptable in 2025. We will never return, and we would strongly caution others about shopping here. Wish I could’ve given it zero stars."

Nora Reinhart

a year ago

"The best wine shop in Brooklyn! Fantastic selection, rewards program, pricing and most of all the staff is knowledgeable and super friendly! My wine store since I moved here in 2008!"

Mary Donovan

a year ago

"We have shopped at Michael Towne for many, many years. Always a pleasant experience. Knowledgeable and courteous staff. Excellent delivery services. It's a real neighborhood plus! Mary D."

Jonathan Braun

2 years ago

"Michael Towne came in clutch with a special edition bottle that was sold out all over Manhattan. I was on a short timeline & they delivered the bottle same day. Very good communication up til & even after the delivery. The least I could do is review my great experience & give them first look next time I’m buying."