Sana Hizaoui

2 weeks ago

"An exceptional experience at the Jonak boutique! Céline was absolutely remarkable: attentive, professional, and offered excellent advice. She understood exactly what I was looking for and guided me with great patience and kindness. Thanks to her, I found the perfect pair. Impeccable service! I warmly recommend the boutique… and especially Céline, who makes all the difference 🤗"

Eric Duchart

a month ago

"Having never been to the store before my visit, I must say I was delighted by the warm welcome and the excellent advice I received. Clara presented the brand to me in a remarkably concise and impactful way. I left with a pair of heeled ankle boots for my partner. I highly recommend the store and plan to return with my partner to pick out her Christmas gift. Thank you to the team for their hospitality, and to the manager (I can't recall her name) for the lovely experience. See you soon, Eric"

Nana

2 months ago

"Totally agree with all the negative reviews! What kind of customer service and quality is this??!! Leather shoes purchased this summer are already tearing and peeling after a month and a half! When we bring them back and talk about the 2-year warranty, we are sent elsewhere, saying it's wear and tear! Frankly outrageous at the price! Choose the competition who, for the same prices, will not disappoint you in terms of quality, welcome or customer service."

LAETITIA DEWEIRDT

4 months ago

"While out and about in Aix, I visited Jonak with a friend and really wanted to share our experience, which was completely different from some of the negative reviews I'd read. As soon as we arrived, we were warmly welcomed. The saleswoman was friendly, patient, and very professional. She listened to us attentively and presented several models based on our tastes. A truly personalized service that makes all the difference. A big thank you to the Jonak team for this enjoyable experience! We will definitely return."

Di franco Cinzia

4 months ago

"What can I say after reading the other negative comments about the welcome, exactly what I experienced 2 days ago. I went there with the idea of ​​getting 3 pairs of shoes found on the internet but I prefer to try. When I got home, no hello, nothing, a saleswoman on the phone (with a customer I think) 20 minutes watch in hand... sorry but the least I can do is say hello and as soon as I finish I'm with you... Jonak instead of apologizing in a message, fix this problem of young women who are looking, there are thousands of them, especially in Aix..."