Herve Urena

3 years ago

"I bought a jacket ONLY Long Coat mix for 99.99 euros, unfortunately I got the wrong size, so I contacted the seller so he could exchange the size before shipping. He didn't want to hear anything, so I had to return the coat to Bestseller and reorder with the correct size. The second order was accepted, so I returned the first coat while waiting to be refunded. I received an email today confirming that my order will not be delivered due to a stock shortage. Regarding the refund, it will be made with a voucher, but they're making fun of me. I immediately called La Redoute because they represent this brand and explained that I do not want a refund under any circumstances with a 99.99 euro gift, but I demand a refund, so I do not recommend this brand. They are not professional at all, and you will lose a infinite time"

Erika Fischer

6 years ago

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Caroline N

7 years ago

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